Customs duty charges are now rolled into the final price at checkout, along with your shipping charges. All orders placed on the site will be dispatched via our trusted courier service DHL at competitive rates, calculated in your local currency.

IMPORTANT: All delivery charges are calculated in the checkout once you enter your destination shipping country. If you require any further information or assistance, do not hesitate to contact our customer services team.

Standard delivery
We aim to deliver all in stock items in 1-3 days. However, during busy periods, delivery may take a little longer.
All orders placed on the site will be dispatched via our trusted courier service DHL.
Please be aware that any orders containing alterations can take up an additional 7 days to process. You will receive email notification once your order has been dispatched.

Free Shipping

UK | All orders over £50

US | All orders over £300

EU & ROW | All orders over £750

Out of stock items
All stock is sold subject to availability. If an item on your order is out of stock we will endeavour to contact you to let you know. You will be refunded for this item.

Further information
Order cut-off times are provided as guidelines only, and do not consider possible delays caused by payment authorization.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are not responsible for any delays caused by destination customs clearance processes.
We are unable to redirect orders once items have been dispatched.
All orders require a signature upon receipt.

If you have any questions please don’t hesitate to email enquiries@hilditchankey.co.uk